4444x Privacy Policy — Your Data, Your Rights, Our Commitment

4444x ("the Platform", "we", "us", "our") is an online betting and casino entertainment platform serving players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered account holder or as a visitor browsing the public areas of our website.

This Privacy Policy sets out in clear terms what personal information we collect, the purposes for which we collect and use it, the circumstances under which it may be shared with third parties, the security measures we have in place to protect it, and the rights available to you as a data subject. This policy applies to all personal data collected through the 4444x website at https://4444x.io, its associated mobile interface, and any communication channels through which you contact 4444x support.

This Privacy Policy should be read alongside the 4444x Terms & Conditions, which are available at https://4444x.io/terms-conditions and which are incorporated by reference into this policy. In the event of any inconsistency between this Privacy Policy and the Terms & Conditions on a matter of data privacy, the terms of this Privacy Policy shall prevail.

For the purposes of applicable data protection law, 4444x acts as the data controller in respect of personal data collected from players and visitors through the platform. As data controller, 4444x determines the purposes and means by which your personal data is processed and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions, concerns, or requests relating to how 4444x processes your personal data, you may contact us at any time by writing in English to our support team at [email protected]. We aim to respond to all privacy-related enquiries within 30 calendar days of receipt.

4444x collects personal data from you through several channels and at various points during your interaction with the platform. The categories of data we collect are set out below:

4444x does not intentionally collect sensitive personal data such as biometric data, health information, religious beliefs, or political opinions. If any such information is incidentally disclosed in the course of a support communication, it will not be stored in a manner that links it to your profile beyond what is strictly necessary to resolve your query.

4444x processes personal data for the following specific purposes, each of which is supported by a corresponding legal basis described in Section 5:

• Account Registration and Management: To create and maintain your 4444x player account, including verifying your identity and ensuring that only one account exists per individual.
• Age and Identity Verification (KYC): To confirm that you meet the 21+ minimum age requirement and to satisfy our Know Your Customer obligations, which are a mandatory component of responsible gaming and anti-money laundering compliance.
• Payment Processing: To process BDT deposits and withdrawal requests via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records of all transactions associated with your account.
• Platform Security and Fraud Prevention: To detect and investigate suspicious activity, multi-accounting, fraudulent transactions, and other breaches of the 4444x Terms & Conditions.
• Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) laws, counter-terrorism financing (CTF) requirements, and any reporting obligations mandated by competent authorities.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and accurate manner, and to maintain records of those interactions for quality and dispute resolution purposes.
• Platform Improvement: To analyse aggregated, anonymised usage data and improve the performance, navigation, and game selection of the 4444x platform.
• Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour and to enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion in accordance with the player's own requests.
• Promotional Communications: To send you relevant bonus offers, promotional updates, and account notifications where you have consented to receive such communications. You may withdraw this consent at any time by contacting support.

4444x processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and 4444x — specifically, to provide you with the betting and gaming services you have registered for, and to fulfil our payment obligations to you.
• Legal Obligation: Certain processing activities — particularly KYC verification, AML reporting, and the retention of financial transaction records — are required by applicable law. We have no discretion to omit these activities.
• Legitimate Interests: We process technical and usage data on the basis of our legitimate interest in maintaining the security, integrity, and performance of the 4444x platform, and in detecting and preventing fraud and prohibited conduct. We have assessed that this interest is not overridden by your privacy rights given the security context in which it arises.
• Consent: Where we send you marketing communications or use non-essential analytics cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

4444x does not sell or rent your personal data to any third party. We may share your personal data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment Service Providers: bKash, Nagad, Rocket, and Upay receive the minimum transaction data necessary to process deposits and withdrawals. These providers operate under their own privacy policies and are subject to applicable Bangladeshi financial services regulations.
• Identity Verification Services: Third-party KYC and identity verification providers may receive identity documents submitted during the account verification process. These providers are contractually prohibited from using your data for any purpose other than the verification service.
• Game Content Providers: Licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive pseudonymised session identifiers and game activity data necessary to deliver their games on the 4444x platform. No directly identifiable personal data is shared with game studios beyond what is technically required for game delivery.
• IT and Infrastructure Providers: Hosting, cloud storage, and cybersecurity service providers who process data on our behalf under binding data processing agreements that require them to maintain the same level of data protection as 4444x.
• Legal and Regulatory Authorities: Where required by applicable law, a court order, or a formal request from a competent regulatory or law enforcement authority, 4444x will disclose personal data to the relevant body. We will notify you of any such disclosure where we are legally permitted to do so.

All financial transactions on 4444x are conducted in Bangladeshi Taka (৳). When you make a deposit or submit a withdrawal request, 4444x records the transaction amount, the payment method used, the transaction reference number provided by the payment provider, and the timestamp of the transaction in Bangladesh Standard Time (BST, UTC+6).

4444x does not store full payment account credentials on its own servers. Where a mobile financial service account number (such as a bKash or Nagad number) is associated with your account, it is stored in an encrypted format and is accessible only to authorised finance personnel for the purpose of processing your transactions.

Financial transaction records are retained for a minimum of five years following the date of the transaction, in line with standard financial record-keeping requirements. This retention is mandatory and cannot be shortened on request, even where a player requests account closure or data deletion, as it serves a legal compliance function that overrides the general right to erasure in this specific context.

4444x uses cookies and similar tracking technologies to ensure the platform functions correctly and to gather aggregate insights that help us improve the player experience. The categories of cookies we use are as follows:

• Essential Cookies: These cookies are strictly necessary for the platform to operate. They maintain your login session, remember your account preferences, and enable secure navigation between pages. Essential cookies cannot be disabled without impairing your ability to use the platform.
• Analytics Cookies: These cookies collect anonymised information about how players interact with the platform — such as which pages are visited most frequently, how long sessions last, and which games are most popular. This data is used exclusively in aggregated form to guide platform improvements and does not identify you personally.
• Functional Cookies: These cookies remember optional preferences you have set, such as your preferred language or display settings, so you do not need to reconfigure them on each visit.

4444x does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. We do not share cookie data with advertising networks or social media platforms.

You may manage your cookie preferences at any time through your browser's privacy settings. Disabling non-essential cookies will not prevent you from accessing your account or placing bets, but may affect certain platform features that rely on stored preferences.

4444x takes the security of your personal data seriously and has implemented a layered set of technical and organisational security measures designed to protect your information against unauthorised access, accidental loss, alteration, and disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 4444x platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive personal and financial data stored on 4444x servers is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorised personnel whose roles require it. Access is governed by role-based permissions, and all access events are logged and subject to regular internal audit.
• Two-Factor Authentication: 4444x offers SMS OTP-based two-factor authentication to all account holders and strongly encourages its use to protect accounts against unauthorised access.
• Regular Security Assessments: 4444x conducts periodic internal security reviews and engages external specialists to assess the integrity of our data protection infrastructure.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 4444x will take prompt remedial action and will notify affected account holders and relevant authorities in accordance with applicable legal obligations.

While 4444x takes all reasonable precautions to protect your personal data, no digital platform can guarantee absolute security against all possible threats. You are responsible for keeping your account credentials — including your password and OTP codes — confidential and for notifying us immediately if you suspect any unauthorised access to your account.

4444x retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any overriding legal or regulatory obligations that require retention for a longer period. Our standard retention periods are as follows:

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to a specific individual. Where anonymisation is not technically feasible, data is securely destroyed in a manner that prevents reconstruction.

As a registered player on 4444x, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please submit a written request in English to [email protected], including your registered username and a clear description of the right you wish to exercise. We will respond within 30 calendar days.

• Right of Access: You have the right to request a copy of the personal data 4444x holds about you, along with information about how it is being used and on what legal basis.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (for consent-based processing). This right is subject to our legal retention obligations — financial transaction records and KYC documents cannot be deleted during the mandatory retention period.
• Right to Restriction of Processing: In certain circumstances — such as where you contest the accuracy of your data or object to our use of it — you may request that we restrict further processing of your personal data while the matter is resolved.
• Right to Data Portability: Where processing is based on your consent or on a contract, and where processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object at any time to processing of your personal data for direct marketing purposes. Where processing is based on legitimate interests, you may also object, though 4444x may continue processing if there are compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

4444x is an adult entertainment platform. Access to the platform and participation in betting and casino gaming is strictly limited to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.

As part of the account registration and KYC verification process, 4444x takes active steps to verify the age of all players. Where we have reason to believe that an account holder is under the age of 21, the account will be immediately suspended pending investigation, and any funds deposited will be returned to the original payment method after verification of the account holder's identity.

If you have reason to believe that a minor has registered an account on 4444x or has been accessing the platform, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary remedial action. Parents and guardians in Bangladesh are encouraged to use parental control software to restrict minors' access to online gambling platforms.

The 4444x platform does not contain links to external third-party websites for general browsing purposes. However, the game content delivered through the platform by third-party studios — such as Pragmatic Play, Evolution Gaming, and Spribe — is technically served from the studios' own infrastructure under licensing agreements with 4444x. When you play a game, your session interacts with that studio's game server, and the studio may collect the minimum technical data necessary to deliver the game.

4444x is not responsible for the privacy practices of third-party game studios in respect of technical data collected by their own game delivery infrastructure. We select game providers on the basis of quality, fairness, and security standards, and all approved providers are required to demonstrate compliance with industry data security norms as a condition of their integration with the 4444x platform.

4444x reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the effective date displayed at the top of this page will be updated to reflect the date of the most recent revision. We may also notify registered account holders of significant changes via their registered email address or through an in-platform notification.

We encourage you to review this Privacy Policy periodically to remain informed of how 4444x handles your personal data. Continued use of the 4444x platform following the publication of any amendment to this policy constitutes your acknowledgment of the updated terms. If you disagree with any change to this policy, you should discontinue use of the platform and may contact us to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 4444x processes your personal data, please contact our support team in English. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 30 calendar days of receipt of your request
• Language: English
• Platform: https://4444x.io
• Operating Hours: Support team available 7 days a week, Bangladesh Standard Time (BST, UTC+6)

When submitting a data subject rights request, please include your registered username, the email address or mobile number associated with your account, and a clear description of the right you wish to exercise or the concern you wish to raise. This will help us locate your records and respond as efficiently as possible.